Returns and Refunds Policy

Returns, size replacements, and refunds

Every 7000 Foot Faith item is made to order. We want you to feel confident ordering from us, and we'll help when a garment does not fit or something arrives wrong.

One free size replacement for apparel. If an apparel item does not fit, email 7000footfaith@gmail.com within 14 days of delivery. We will make one replacement in a different available size of the same garment, design, and color, with no additional product or shipping charge. The original item must be unworn and unwashed; trying it on is fine. Include your order number, the size you received, and the size you need. We may ask for a photo of the garment and its size label. You do not need to return the original item for this size replacement; you may keep it or give it away. Each eligible apparel item in the original order qualifies for one size replacement. Replacement items are not eligible for another size replacement. If the requested size is unavailable, we'll contact you about an alternative or a refund for that item.

Damage, printing mistakes, or the wrong item. If an item arrives damaged or defective, has a clear production or printing error, or is different from what you ordered, email 7000footfaith@gmail.com within 30 days of delivery. Include your order number and clear photos of the item and the problem. Once we verify the issue, you may choose a replacement at no cost or a refund to your original payment method. We will let you know if we need anything else; if we ask for an item to be returned, we will provide a prepaid return label.

Packages lost in transit. If tracking indicates that your package is lost or it has not arrived, contact us within 30 days of the estimated delivery date. Include your order number so we can investigate and arrange a replacement or refund if the package is confirmed lost.

Changes of mind and other changes. Because items are made for each order, we do not offer standard returns or refunds for a change of mind, a different preferred color or design, or an address entered incorrectly at checkout. If you notice a mistake right after ordering, contact us promptly. We will try to change or cancel the order before production begins, but we cannot guarantee changes once production has started. Please check product measurements before ordering.

This policy does not limit any rights you may have under applicable law. To start a request or ask a question, email 7000footfaith@gmail.com or use our contact form. Please do not mail an item to us without contacting us first.